With the most talented people in the business installing the most reliable and robust equipment in the industry, chances are you will rarely need the outstanding customer support offered by AIS Engineering. In fact, with our proactive, state-of-the-art operating support systems, we’ll most likely discover and correct any minor disruptions in service before you are aware that they even exist. But when help is what you need, immediate and effective help is what you will get. Our technicians are industry certified to troubleshoot and repair all the systems and equipment that we install. Our unsurpassed customer service includes:

• European and North American help desks (NOCC, Teleports and Back-ups)
• Scheduled maintenance, including spare equipment for each client location
• Unscheduled maintenance agreements, including flyaway support
• Vertex, Prodelin and Channel Master technical certification
• Customer VSAT and network monitoring training programs